Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Clean Companies CA respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, contact us, or use our online forms.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, quote form, contact form, phone calls, emails, or other communication channels.

This may include:

First and last name
Company or property name
Email address
Phone number
Property address, city, or neighborhood
Property type
Service requested
Quote details or project information
Photos or videos you choose to upload
Any additional information you submit through a form

Our quote process may ask users to provide property details and optional photos or videos to help prepare an itemized bid within one business day.

2. How We Use Your Information

We use the information we collect to:

Respond to your questions or service requests
Prepare and send quotes or proposals
Contact you by phone, text message, or email
Schedule service or follow up on quote requests
Improve our website, services, and customer experience
Maintain internal records
Send service-related updates or confirmations
Manage customer communication and lead follow-up

We may also use your information to create or update customer records in our internal systems and manage quote requests through our customer relationship management tools.

3. Text Messages, Calls, and Email Communication

By submitting your phone number or contact information, you authorize Clean Companies CA to contact you regarding your inquiry, quote request, service request, or related follow-up.

This may include:

Phone calls
Text messages
Email confirmations
Quote updates
Scheduling communication
Follow-up messages related to your request

Message and data rates may apply. You may opt out of marketing text messages by replying STOP where applicable.

4. Photos, Videos, and Uploaded Files

If you upload photos, videos, or files through our quote form, we use them only to understand your property, project, service needs, or scope of work.

Uploaded media may be used for:

Preparing an accurate quote
Reviewing project conditions
Understanding property access, layout, or cleaning needs
Internal service planning

We do not sell your uploaded photos or videos.

5. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, hosting providers, or similar technologies.

This may include:

IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring website
General location data
Website interaction data

This information helps us understand how visitors use the website and improve performance, usability, and marketing.

6. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies to improve your browsing experience, measure website traffic, and understand visitor behavior.

Cookies may be used for:

Website functionality
Analytics
Performance tracking
Advertising or remarketing
Form tracking

You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

7. Third-Party Tools and Service Providers

We may use trusted third-party tools and service providers to operate our website, manage quote requests, process communications, and improve our services.

These may include:

Website hosting providers
Form and survey tools
Customer relationship management platforms
Email and SMS communication tools
Analytics providers
Scheduling or workflow tools

The website plan includes a GoHighLevel quote system for form submissions, photo uploads, SMS/email confirmations, internal notifications, and lead pipeline management. These third-party providers may process information on our behalf only as needed to provide their services.

8. How We Protect Your Information

We take reasonable measures to protect the personal information submitted through our website.

These measures may include:

Secure form handling
Limited internal access
Use of trusted service providers
Administrative and technical safeguards
Secure communication tools where available

However, no website, internet transmission, or electronic storage method is 100% secure. We cannot guarantee absolute security.

9. How Long We Keep Your Information

We may keep your information for as long as needed to:

Respond to your inquiry
Provide quotes or services
Maintain business records
Follow up on pending requests
Comply with legal, tax, insurance, or operational requirements
Resolve disputes or enforce agreements

When information is no longer needed, we may delete, archive, or anonymize it.

10. When We Share Information

We do not sell your personal information.

We may share your information only when necessary, such as with:

Internal team members
Service providers supporting our website or CRM
Communication platforms used to contact you
Insurance, legal, or professional advisors when needed
Authorities if required by law
Contractors, staff, or operational partners involved in fulfilling your service request

We only share information needed to complete the relevant business purpose.

11. California Privacy Notice

Because Clean Companies CA serves customers in California, California residents may have certain privacy rights regarding their personal information.

Depending on applicable law, you may have the right to:

Know what personal information we collect
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain types of data sharing, where applicable
Limit certain uses of sensitive personal information, where applicable
Not be discriminated against for exercising privacy rights

To submit a privacy request, contact us using the information below.

12. Children’s Privacy

Our website and services are intended for businesses, property managers, government facilities, contractors, and adult customers. We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take appropriate steps to delete it.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of those third-party websites.

You should review the privacy policies of any third-party websites you visit.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

Clean Companies CA
San Diego, California
Phone: (619) 436-4847
Email: [Insert Business Email]
Office Hours: Monday–Friday, 9:00 AM–5:00 PM
Service Coverage: 24/7