Terms & Conditions

Effective Date: 09-07-2026
Last Updated: 09-07-2026

Welcome to Clean Companies CA. These Terms & Conditions explain the rules and conditions for using our website, requesting a quote, contacting us, and engaging with our porter service and construction cleanup services.

By using this website or submitting a request through our forms, you agree to these Terms & Conditions.

1. Company Information

Clean Companies CA is a San Diego–based porter service and construction cleanup company serving commercial properties, apartment communities, government facilities, contractors, and related property clients.

Our services may include recurring porter service, construction cleanup, property cleaning support, quote requests, and related communication.

2. Use of This Website

You agree to use this website only for lawful purposes.

You may not use this website to:

  • Submit false, misleading, or fraudulent information
  • Attempt to interfere with website security or functionality
  • Upload harmful files, spam, malware, or unauthorized content
  • Copy, misuse, or reproduce website content without permission
  • Use the website in a way that violates applicable laws or regulations

We reserve the right to restrict access to the website or refuse service if we believe the website is being misused.

3. Quote Requests

Our website may allow you to request a quote through an online form, survey, or third-party quote system.

When submitting a quote request, you may be asked to provide information such as:

  • Name
  • Company or property name
  • Email address
  • Phone number
  • Property type
  • Service requested
  • Property size or project details
  • Photos, videos, or other uploaded files
  • Additional information needed to prepare a quote

Submitting a quote request does not create a service agreement, contract, or obligation for Clean Companies CA to perform services. A service agreement, proposal, or written approval may be required before work begins.

4. Quote Timing

Clean Companies CA may state that quote requests are reviewed and responded to within one business day. This timeframe applies to standard quote requests submitted with reasonably complete information. Delays may occur if:

  • Submitted information is incomplete
  • Additional property details are needed
  • Photos or project details are unclear
  • The request is outside our service scope
  • The request is submitted outside normal office hours
  • Unusual project conditions require additional review

We do our best to respond promptly, but quote timing is not a guarantee of service availability or project scheduling.

5. Pricing and Proposals

Any pricing, proposal, estimate, or quote provided by Clean Companies CA is based on the information available at the time of review. Final pricing may change if:

  • The property condition differs from the submitted information
  • The scope of work changes
  • Additional services are requested
  • Access issues, safety concerns, or site conditions affect the work
  • Project size, frequency, or timeline changes
  • Photos or submitted details do not fully represent the property or project

All final pricing and service terms should be confirmed in writing before services begin.

6. Service Availability

Service availability may depend on:

  • Location
  • Property type
  • Project scope
  • Scheduling capacity
  • Staffing availability
  • Site access
  • Insurance or compliance requirements
  • Weather, emergency conditions, or other operational factors

We reserve the right to accept, decline, or modify service requests based on business, safety, legal, or operational considerations.

7. Office Hours and Service Coverage

Clean Companies CA’s office hours are: Monday–Friday, 9:00 AM–5:00 PM. Service coverage may be available 24/7, depending on the service agreement, property needs, staffing, and approved scope.

24/7 service coverage does not necessarily mean customer support, phone response, or administrative support is available at all hours unless specifically agreed in writing.

8. Communication Consent

By submitting your contact information through our website, you agree that Clean Companies CA may contact you regarding your inquiry, quote request, service request, or related follow-up.

We may contact you by:

  • Phone call
  • Text message
  • Email
  • Automated confirmation message
  • Follow-up communication related to your request

Message and data rates may apply. You may opt out of marketing text messages by replying STOP where applicable. Service-related communications may still be sent when necessary to respond to your request or manage active services.

9. Uploaded Photos, Videos, and Files

If you upload photos, videos, or files through our website or quote form, you confirm that you have the right to share those materials with us.

Uploaded materials may be used to:

  • Understand your property or project
  • Prepare a quote
  • Review site conditions
  • Plan service requirements
  • Communicate internally about your request

You agree not to upload confidential, illegal, harmful, or unauthorized content. We do not guarantee that uploaded media alone will be sufficient to prepare a final quote. Additional information may be requested.

10. Client Responsibilities

If you request or schedule services, you may be responsible for:

  • Providing accurate property or project information
  • Ensuring safe and reasonable access to the service area
  • Informing us of hazards, restrictions, or special requirements
  • Providing accurate contact information
  • Reviewing and approving the scope of work
  • Making payments according to the agreed terms
  • Communicating changes in schedule, access, or scope promptly

Failure to provide accurate information or safe access may result in delays, revised pricing, rescheduling, or cancellation.

11. Service Scope

The exact scope of services will depend on the approved quote, proposal, or service agreement.

Porter service may involve recurring property coverage such as common areas, trash and recycling support, grounds, restrooms, lobbies, entrances, and related property cleaning tasks.

Construction cleanup may involve rough clean, final clean, debris removal, dust removal, surface cleaning, window/glass cleaning, and project-specific cleanup tasks.

Any services not clearly included in the approved scope may require separate approval and additional charges.

12. Cancellations and Rescheduling

Cancellation, rescheduling, and notice requirements may vary depending on the service type, agreement, and project schedule. Clean Companies CA may reschedule or cancel services due to:

  • Unsafe site conditions
  • Lack of access
  • Weather or emergency conditions
  • Staffing or operational issues
  • Non-payment or unresolved account issues
  • Changes in project scope or site readiness

Any cancellation fees, rescheduling fees, or minimum service charges should be stated in the applicable proposal or agreement.

13. Payments

Payment terms will be outlined in the applicable quote, invoice, proposal, or service agreement. Unless otherwise agreed in writing, payment may be required according to the invoice due date or approved service terms.

Late payments may result in service interruption, collection activity, late fees, or other remedies allowed by law or agreement.

14. Insurance

Clean Companies CA maintains insurance coverage, which may include auto insurance, general liability insurance, workers’ compensation insurance, and crime insurance. Insurance details may be provided upon request where appropriate.

Nothing on this website modifies or expands any insurance policy, coverage, exclusion, or legal obligation.

15. No Guarantee of Specific Results

We aim to provide professional, reliable, and high-quality service. However, results may vary depending on property condition, site access, project scope, weather, building use, tenant activity, construction activity, maintenance issues, and other factors beyond our control.

We do not guarantee that a property will remain clean after service if new messes, tenant activity, construction work, weather, or third-party actions occur after completion.

16. Website Content

All website content, including text, graphics, images, branding, design, service descriptions, icons, and layout, is provided for general informational purposes. We may update, change, or remove website content at any time without notice.

Website content does not create a binding contract unless specifically included in a written agreement signed or approved by Clean Companies CA.

17. Third-Party Tools and Links

Our website may use or link to third-party tools, forms, CRM systems, scheduling platforms, payment processors, maps, analytics tools, or other external services. We are not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or platforms.

Your use of third-party tools may be subject to their own terms and privacy policies.

18. Limitation of Liability

To the fullest extent allowed by law, Clean Companies CA is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website, quote request system, or website content.

Our liability for any service-related matter will be limited to the amount paid for the specific service giving rise to the claim, unless otherwise required by law or agreed in writing.

19. Indemnification

You agree to indemnify and hold harmless Clean Companies CA, its owners, employees, contractors, and service providers from claims, damages, losses, liabilities, or expenses arising from:

  • Your misuse of the website
  • Your violation of these Terms
  • False or inaccurate information you submit
  • Unauthorized uploaded content
  • Unsafe or undisclosed property conditions
  • Your violation of applicable laws or third-party rights

20. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

21. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes related to these Terms, the website, or services should be handled in the appropriate courts or legal forums serving California, unless another dispute process is agreed in writing.

22. Contact Us

If you have questions about these Terms & Conditions, contact us at:

Clean Companies CA
San Diego, California
Phone: (619) 436-4847
Email: support@cleancoca.com
Office Hours: Monday–Friday, 9:00 AM–5:00 PM
Service Coverage: 24/7